Hello! With every purchase on this site, you are agreeing to the following shipping terms.
I ship from the United States (California). I currently ship to most countries, but I do not ship to the UK/Europe at this time. I hope to increase my shipping to European countries at a later date. Additionally, as of September 10, 2021, I am unable to ship to Australia due to shipping restrictions. If you are in a European country, please check out my etsy shop.
I ship orders once per week (on Saturdays), so be sure to place your order by Fridays at 9pm PDT to ensure your order is shipped in a timely manner. Additionally, as I ship orders on Saturday, tracking information may not be updated until Monday due to postal office shipping hours.
When placing an order, all arrival dates are estimates. Please allow extra time due to shipping delays within the postal service. Once you receive a shipping notification, allow up to 4 weeks for orders within the USA and 8 weeks for international orders before contacting me about a missing order. See more information in my lost package policy detailed below.
I unfortunately cannot be responsible for lost/damaged/stolen/misplaced packages. As most packages** will be sent with a shipping label containing the address you provided, I cannot be responsible for lost packages; I have done my best on my end to ensure the items arrive safely to you. I will not be able to refund or reimburse you for these items/shipping costs.
However, if any packages are returned to me, you can choose to receive a refund of the item costs (not including shipping costs, additional fees, etc.) or to have the items resent to you. If it is determined that the fault is the customer's (i.e., if you had submitted the incorrect address), then I will resend the items but at additional shipping cost to you.
**For stickers sent through international letter mail, if you contact me between 8 weeks and 12 weeks after the shipment date, I will refund your shipping costs. Then, if the letter is returned, the previously mentioned policy will apply.
In an attempt to be more eco-friendly, I may reuse clean packaging from parcels I have received. If you do not want reused packaging, please mention as a comment to accompany your order.